The Danvil Plans Inc Liquidation Process
The announcement from the Insurance Commission that Danvil Plans Inc, formerly known as Family First Inc., has been placed under liquidation effective December 2014 did not come as a complete surprise. It was actually anticlimactic, coming as it did after the company’s staunch fight against being branded a scam and heavy criticisms for its aggressive marketing strategy to entice people to become planholders. The company basically offered pension plans with insurance benefits that catered to the human need to feel secure in the future.
Our Family Treasure
Our Family Treasure – those were the words printed on the folder that contained the policy of each planholder. I’m not exactly sure how the policies were presented when Family First Inc. became Danvil Plans Inc. The money invested in this pre-need product with the promised expected returns after ten or more years was expected to be such. I’m sure everyone who left the company’s many offices scattered in malls all over the country holding a similar folder like mine above, thought of it in the same manner.
For all intents and purposes it was intended to be a treasure, no matter what amount it was. It formed part of a dream to feel secure given the many eventualities that can happen. The last thing a planholder would want to hear is that the company guaranteeing this feeling of security has gone under, just like what happened to Danvil Plans Inc.
The Race to Make a Valid Claim
With the reality of the demise of Danvil Plans Inc and its liquidation under way , planholders have no other recourse but to make sure that they make a valid claim. This is in the hope that they can still get the maturity amount promised to them or at the very least get the money they paid with corresponding interest. The Insurance Commission has issued a statement that the trust fund of the company is intact with trustee banks and that funds will only be withdrawn for the purpose of paying benefits of planholders.
However, a deadline has been set for July 30, 2015 for all planholders to file their respective claims. It is of utmost importance therefore for everyone who has a valid claim to act swiftly before time runs out. It is a good thing that I read this announcement while I was searching for information about Danvil Pans Inc online.
How to Make a Danvil Plans Claim
1. Find all your original documents related to Family First Inc/ Danvil Plans Inc transaction.
2. Submit photocopies of the following:
a. policy face page or affidavit of loss
b. contract of provision or affidavit of loss
c. certificate of full payment
d. 2 primary IDs (passport, driver’s license, PRC ID, company ID, student ID) and cedula or 1 primary and 2 secondary (voter’s ID, senior citizen, postal ID, TIN) valid IDs and cedula
e. special power of attorney to claim check (when applicable)
f. deed of assignment to change payee name and/or to claim check (consularized deed of assignment if planholder is out of the country)
3. Submit to:
The Office of Atty Rony D. Togonon-Liquidator (rdtlaw21@gmail.com)
2/F PPSTA Building 1
419 Brgy. Lourdes, Banawe cor Quezon Avenue,
Quezon City
Contact Numbers:
(02)232-0671 to 72
09164552116
09186689058
Office Hours: 8 am to 5 pm, Monday to Friday
4. Check updates as provided in the website www.insurance.gov.ph
5. Be ready with the original documents since they will need to be surrendered when claiming the check.
My Say
After all the above have been done, there is nothing left to do but wait and pray that Danvil policy holders, including myself, do not end up waiting in vain. I still remember the day I got my Family First policy. It was the first time I went out after giving birth to my son in year 2000. I went to Festival Mall Alabang to buy something for my baby and was “ambushed”along the way by Family First representatives.
I had no intention whatsoever of getting a pension plan but as it turned out, they caught me at a very vulnerable time. My husband and I were making plans for our family because of our new baby and the promise of a ready fund in the future appeared very sensible at that time. I was supposed to get the maturity value of that investment this November of 2015 and then this happened. To say that this is heartbreaking given the very difficult economic situation at present is clearly an understatement.
I hope the Insurance Commission will make it right for the planholders whose only fault was to have the audacity to dream of a more secure life.
Read about the latest updates on Danvil claims as well as the 1st batch of payees here.
Danvil Claims Batch 2 Update here
Relie D Salvador
I don’t know and I do not any idea but to wait for my claim. My maturity is this coming month, I hope that will be ok when I go there to your office. At wala akong alam sa nangyari sa family first. But for sure nxt month I’ll be getting my money in full payment. Thanks & God bless
Mary Joy del Mundo
my brother has a policy plan in danvil but unfortunately he died (still being single) last nov.6, 2011, his beneficiaries are my parents (still living), my eldest brother and I. We filed our claims and already submitted the requirements last 2012 such as his birth cert., death cert. and the cenomar. The staff told us that we will be able to get our claims on October 2016 (that is the maturity date according to them). I would like to ask if there is an office of Danvil that is nearest to our place, ( we are from Laguna) aside from their office in Quezon City? Is there any requirements that we need to submit to have our claims on time?
Teresa Martinez
Unfortunately, there is no other Danvil office processing plan holders’ claims except the one in Quezon City.
Larry Rosco
Wow… I was researching about Family First/Danvil on what are the steps for claiming the policy upon maturity when I stumbled upon this site…. I did not know about this claiming procedure and that the company is already under “Liquidation” status. There were no communication (in any form) from the company… I hope I could still file a claim for the 2 policies of my Mom which will mature on May 19, 2016.
Teresa Martinez
Yes, I believe you still can. Just get in touch with Danvil through the numbers provided above and send them the photocopy of your documents so they can process your claim.
Erwin Barbarona
Maam, The numbers they posted is unattended and cannot be reach.
Any other means we can contact them. I to have the same case, I have not received any info and updates and my policy copy were washed out by Typhoon Yolanda.
Thank you for the blog.
Rally
Pano po kung wala ung certificate of full payment pero ang pagkakaalam ko fully paid ako?
Teresa Martinez
The best thing to do is to verify with Danvil at their office in Banawe, QC. The sooner you do it, the better, while there are still people who can answer your queries about your particular policy.
Lennie Figueras
Isa ako sa planholder ng Family First , ngayon ko lang nalaman ang closing nila. Maaari pa rin ba akong mag claim at paano? Wala ng nasagot sa phone nila. Pinaghirapan ko ang perang iyon. Please help !
Teresa Martinez
It is best to visit their office and please bring your original documents but only leave photocopies to them until you get your check.
Mañul de la calzada
Hi mam gud evening, I’m also member po sa family first can you give mi advice if I will continue or still waiting my maturity 2019 pa po, na alarma lang po ksi ako sa mga ngayon sa insurance ntin!
Teresa Martinez
You should call the Danvil (formerly Family First) office at the given numbers above or better yet go to their office since it is already going through the liquidation process.
nadz
hi good day!!! itanong ko lng po kong saan ung opis ng DAnvil sa QC… OFW po ako kaya hindi ko nabalitaan ang tungkol sa closing at liquidation ng danvil gusto ko pong ma-claim ung lahat ng hinulog ko… full paid po ako last 2014. thank you po
Teresa Martinez
Nandito po ang latest info from the Insurance Commission with the address and contact numbers of Danvil https://teresay.com/danvil-claims-batch-2-update-september-2016/
Joselito B. Dela Pena
Greetings!
Maam i am from Zamboanga City i dont know where to address my concern since i dont know the location of Danvil’s office.. i have no idea of the different places in Manila.. do i have the chance to get my claims from Danvil? i invested with them last september 2006 and have fully paid them last 2012 or 2013. but they never send me the certificate of full payment.. i made my payment with them through Bankard.. i hope you can help on this matter..
Teresa Martinez
Yes, I believe you can still claim that using the other documents you have.
Aldrin
Hi Teresa,
Ako pala si Aldrin, Nasa abroad ako ngayun nakatira, ngayun ko lang nlaman ang nangyari sa Danvil. Fully paid na rin ako at ang maturity ay 2019 na. May pag asa p kaya ako makuha yun gayung kailangan ko pang hanapin lahat ng documents ko dyan sa pilipinas pag uwi nitong December. 150k ang halaga ng pear ko sa knila. pero nasa 102k+ lang ang paid ko. please masyado akong nabahla ngayun kasi nasa abroad ako. sana mabigyan mo ako ng advice kung ano una kong gawin pagdating dyan. May alam ka rin email addres nila para makapag email ako sa knila at phone number na pwedeng matawagan. Thanks.
Enrico Facto
Do the company still exist? For claiming purposes.
Thank you
Teresa Martinez
The Danvil office in Banawe, Quezon City is processing all claims of plan holders.
Angie Macalam Galon Maghuyop
Hi, i got to know about this yesterday lang. My plan matures on May 31, 2016. I have just sent my claim a while ago, i sent all the files necessary as listed above to the email address of Atty Togonon.
Since a lot of you are asking about the updates, i will post in the FB account i found for Danvil Policy Holders. I have found the list of claimants for first batch… and other documents i upload ko doon for your information. Sana makuha natin ang mga inipon natin pati maturity amount syempre.
Let’s all pray that Atty. Togonon will be spared from problems and health woes, para maasikaso nya tayo.
Thanks kay Ms. Teresa.
JONATHAN M. FAUSTINO
Hello po! This year po ako magclaim ng maturity Month of September. Yesterday ko lang nalaman na bagsak na pala ang dapat aagapay sa kinabukasan. Tulungan nyo po ako. Saan ko po ba pwedeng isubmit o iemail ang documents ko. Failed sent kay dtlaw21@gmail.com at kay efrancisco efrancisco@danvil.ph?
Teresa Martinez
As per latest announcement from the Insurance Commission, here are the communication choices: For any question about the claims process, you may call the Liquidator or his staff at 232-0671-72, 09164552116, 09426154481, or at its email address – danvilph@yahoo.com.
Jenny
Sana naman tulungan naman nila tayo, i have family first is it too late to file my claim
Teresa Martinez
Check nyo po sa office nila sa Banawe kung puwede pa mag file ng claim.
Bernadette Manalo
Hi Good day Sir!
Can I ask for the link regarding the list of those who are included in the first batch? My father was previously advises that his claim / check would be release tentatively on the last week of April or first week of May. I would just like to know if my father was included in the list. Thank you so much!
Teresa Martinez
Please refer to this link: http://www.insurance.gov.ph/_@dmin/upload/reports/Payment_Danvil_2016.pdf
margarita m. grutas
Isa po ako sa plan holder Ernesto A. Grutas ang maturity ko po noong January 2014 nakapagsumite na ako ng documento na hinihingi ng Danvil.. Noong June 2014. Balik balik po kami sa opisina ng Danvil para kuhanin ang halagang inipom namin sa loob ng limang taon at naghintay pa kami ng 5 taon para sa maturity. Para kaming umuupa ng bahay ,bago kami kumain titiyakin muna namin na nakahulog kami sa Danvil. Mga anak ko nagaaral sa college ang bahay namin binabaha kasi mababa . Kaya naman Sana lang ibalik na nila ang naipon naming pera . Kung ang sinasabi nyo nakaintact ang pera ng Danvil bakit di nyo pa ibalik sa amin Atty. Togonon Maawa kayo sa amin dugo at pawis ang puhunan namin . Balik balik din kami sa Insurance Commision puro lang pangako 2016 na po . Di po kami mayaman kumakain kami ng 3 beses sa isang araw di po kami nakapagaral ng asawa ko elementary lang po kaya dalangin namin kahit mga anak namin makapagkolehiyo . Kaya kami pumasok dito. Sana lang po balik nyo na po ang perang inipon namin maraming salamat po
Ms. Arlen T. Asuncion
I hope na ma-process na ang lahat, para ma-i release na ang cheque for the second batch. I’m hoping that God will not allow to loose our investment. and hoping to receive all that we invested.
Sherley M. Maramot
Ms. Teresa Martinez,
I am also a plan holder and it ‘s maturity is on August, 2016. I only read this article about the scam and transfer of Family First Berkley to Danvil just now. How can I claim my proceeds? Where can I ask help? I try to call the number posted above but to no avail. Hope you can help me. Thanks
Teresa Martinez
Danvil personnel can still be contacted from the same numbers. It might be better though if you can go to their office.
Mercyh Hernandez
ok po…. thank you po Madam sa info.
Mercyh Hernandez
Ms. Teresa Martinez
Mam, ask ko lang po saan ako pwede tumawag para i follow up yong insurance ko maturity date ko by February 2017 gusto ko sana makuha na this year kailang kailangan kuna po ng pera pang enrol ng anak please help me to withdraw my money. ano tel. no ang pwede kong tawagan or mapuntahan na office please help me po.
Teresa Martinez
Based po sa latest feedback na nakukuha natin, lahat po ng hindi nakasama sa first batch release of payments ay maaring makasama na sa second batch. Paki-contact na lang po ang mga numbers na nakalagay sa itaas or pumunta na po kayo sa office nila para malaman kung ano ang kailangan upang ma-process ang inyong claim.
Marilyn lampines
Hi,ngayon ko lang nalaman ito,paano na ung plan ko,nasa canada pa ako ngayon,10 years ko ng nabayaran ung plan na kinuha ko,paano ko makukuha ung akin.
Florencia C. Matibag
Hi Maam Teresa Martinez
Plan holder din po ako sa Danvil Plans formerly Family First. Meron na rin akong certificate of fully paid year 2011. Ang maturity ko po ay sa 2021 pa. Paano ko ma i refund ang perang naihulog ko sa Danvil. Thanks po sa help ninyo.
Thelma
Mam Theresa just got this news I am also a planholder of danvil.I presently out of the country and I just wondering if you know how to get spa? Will they have format? Thanks a mill
Teresa Martinez
Just have a professional draft your SPA to be sure and make it specific for your claim with Danvil
Ems Peñaredondo
Hi Ms Tere thank you so much for this. We are about to claim the proceeds of my mother’s insurance plan this year. I keep on calling the numbers given in the certificate but its no longer working i guess. You’ve mention to prepare all the documents, what we only have is the certificate of full payment, may I know what are the other documents needed to present aside from our birth certificate as beneficiary?
Mercy Bitanga-Hernandez
Sir/Madam: pwede po ba ako makakuha ng updates file kasi maturity date for claiming ko na god’s will sa february 2017 na.
Sonny I C. Nacario
Hello! Blessed Evening!
Isa rin po akong planholder na nais makakuha ng info about Danvil and my plan. Pwde po bang makakuha ng update? My Plan contract has been paid in full last 15, April 2013.
Jeanette
Planholder po husband ko,maturity will be on july 2017,pano namin siya makiclaim,pwede pa po bang mag file
Dante Chan
Please go to http://www.insurance.gov.ph and you will find a pdf link of the list of people who can claim their checks at the QC office. I hope you can find your name there. Unfortunately I can’t find mine so I will personally visit their office later, and I hope I can get my best birthday gift ever. Happy birthday to me.
Yeyeh
Hi, Dante.
Can you give us the exact link / location of the PDF that you mentioned? I can’t find it in their website.
Thanks!
-Yeyeh
Joel Villafuerte
Ms. Teresa I stumbled upon your site whilst searching for updates about Danvil/Family First. My plan matures this month, another ambushed buyer/victim (FFI Megamall Office) back sometime after our child was born in 2000 like Ichu. We really ought to come together as a group to strengthen our efforts to recover every cent promised us. 50% or whatever of our premiums as bandied about before is totally unacceptable for our hard-earned money. Hope you continue updating everyone and I will try to do the same after my initial efforts to coordinate with either IC or Atty. Togonon
Teresa Martinez
I will be posting every bit of valid information I can get my hands on especially now that I realized there are so many who still don’t know what happened to their investment
Teresa Martinez
Finally, an update about the Danvil claims from the Insurance Commission. Please see related post.
Ireneo Galbo
Pwede bang magfile ng refund beyond July 2015? Na misplaced ko kasi ang certificate of full payment, among managing gawin. Thanks po sa help.
Teresa Martinez
Please try to get in touch with the liquidator’s office to verify. Unfortunately,I have no other contact info aside from those already mentioned above. Pakisubukuan na lang po tawagan ang mga numbers or puntahan ang address.
Fem Baluya
Hi Sir Ireneo,
Were you able to file a claim? I too is unaware of Danvil’s woes until just moments ago when I started searching for Danvil’s office address where I can make a clain to my policy which mature last January 7, 2016. My heart sank when I found out what happened to Danvil and it sank further when I read that the deadline for making a claim against Danvil was last July 30, 2015 pa. I am hoping you can enlighten me. Thank you.
ronnel sangcopan
Filling for refund is still open. I just filled my claim last January 28, 2016 and they told me to keep on checking the IC website for latest development because only the plan matured last 2013 is on processing for payment those plan matured after 2013 will be on second batch.
Teresa Martinez
That’s great. Thanks for this information that could benefit all the other planholders who failed to file their claim last year.
Theresa Pastor
hi im tess myhusband is also a planholder pwede ko ba malaman kung ano ang latest news sa danvil ano na po ang balita sa mga mag claims paki message mo po ako thanks and godbless po
Jay C. Sampang
Hi Ms Teresa, bad for me I just learned about this mess today when I checked Family First in the web as my plan matures this March (2016).
What’s your best advise for me to do?
Thank you!
Teresa Martinez
You can try contacting the numbers provided above to verify what you need to do since you have not filed your claim within the set deadline. As far as I know, payments to the first batch of claimants are ongoing so you should be able to talk to someone connected to Danvil or the liquidator’s office.
dalisay go
thanks for your concern Ms Teresa Martinez. Please keep us posted. God bless us all!
Teresa Martinez
This year is about to end and it is really frustrating that nothing concrete so far has come out of this effort, no communication, no public notices, no nothing, just a disappointing silence from the agency and people handling the Danvil liquidation. This blog will remain open for any news and comments related to this matter. I am hoping that all claimants will get what rightfully belongs to them, hopefully this coming year.
Liza Quiatchon
Hi, everyone! My policy is supposed to mature on January 30, 2016 and I only found out about the company’s liquidation late afternoon on December 29. I would like to join any and all efforts by the group in processing our claims. Would appreciate any update. Thanks very much and may we all have a great 2016 despite this setback!
Charisma
Hi ma’am, the maturity of my husband’s insurance will be on the 17th of Nov, 2016, but as his beneficiary because he died last January 14, 2016, can I still claim the proceeds? Please advise. thank you very much.
Marvin Orias
Just found out about this.
Been trying to call the numbers of the liquidator, unfortunately there is no response.
I will try to visit the office listed.
william del cruz
sino ba posible na mamakutulong sa ating kaso na ito,pinaghirapan natin to ng 10 taon tapos mapunta sa wala,inasahan ko ito lahat tayo,President auqino sino man makalapit sa kanya, please do it now before it’s to late
Liza Cortez
FYI, I filed a complain affidavit to ombudsman, QC. I filed a case of Grave misconduct and neglect of duty to the following – commissioned Emmanuel Dooc, Attorney John Apatan and Atty Dennis Funa. Maybe the others can do the same.
Concerned Danvil Planholder
Is there a FB Page that we can create so that all Family First/Danvil Planholders can be updated once in awhile.
I will create one FB group account.
Grace Singian
were you able to create a group account? can I join too?
Teresa Martinez
No, I haven’t although I believe there were several already created for this purpose although I still have to verify.
IChu
I am one of the policy holder too. Really sad…Can we all help each other and set ameeting with Atty Togonon or visit their office so we can clear things..
I also email them today in rdtlaw21@gmail.com , hope we can get response asap.
Annie Consul
Any news on this? I just found out about this and yes I am also a policy holder and would like to inquire if there any movement on your request and if the same attorney is the person we need to make in contact with.
Lilian B. Austria
I just saw this post and upon checking on my records FPN507799, I started paying for my plan (Family First) since Sept. 2004. Can I still make a claim? Thanks!
Jess dela Cruz
I just want to share this:I just filed my claims last October 21, 2015. I have no knowledge about what’s happening to Danvil Plans until the maturity of my plans last October 20, 2015, I went at SM Megamall only to know wala na pala yung office nila dun so I started to worry. The next day I started browsing my internet to check their location but sad to find out that they are already in the liquidation process. This is our money and they should give back to us. Huwag na maraming proseso.
Lorna Rivera Sichak
Thank you Ms. Teresa for the updates re Danvil liquidation/claims that I get to read here in your site. They help to ease my doubts & worries. I just came from out-of-the-country and was able to file a claim in that little office in Banawe cor. Quezon Ave last July 14, 2015. However, I am leaving again soon and will probably be back in August 2016. Can’t get any clear assurances from the office staff there about when they will really start paying out claims. Worse scenario is I might even miss that most-awaited claims-release event, or my claims-check, if at all, expiring on me. My Policy is supposed to mature on November 2015 – next month – and my timing being here in Manila now would have been perfect. All this liquidation and closure issues of Danvil have sadly crushed our trust, hopes and dreams however modest. I’m holding on and being patient with the little information we’re given from that Banawe office. I’m leaving PH again soon (end of October) and will rely heavily on updates here from your site. Thank you again, Ms. Teresa.
Larry Garduno
Hello Ms. Teresa,
Thank you for posting this information, isa rin ako sa mga plan holders na di pa nakakapag-file ng claim dahil out of country ako at ngayon ko rin malaman na maliliquidate na ang Danvil plans, hindi ba pwedeng I-submit ang claim by email?
Thank you very much in advance
Teresa Martinez
As this post continues to get comments from policyholders who have absolutely no idea of what happened to Danvil and the money they invested in it as well as emails from policyholders who are all waiting for the outcome of their claims, the more there is a need for the Insurance Commission to come out with an update. I have tried calling the same numbers given above after the set deadline for filing claims but was unable to reach them. I’m also waiting for a reply to my email. As of this time, everything is still a wait-and-see situation.
Osmond
Just found out. My plan is due on October 29 this year what can i do. Pls need help
Teresa Martinez
Like any other inquiry I receive, I can only suggest to call the numbers above, try the email, or check the last physical address given , if there are still people from Danvil or the office of the liquidator who can help. Unfortunately, I haven’t had any luck yet with regards to getting any feedback after the deadline set for submission of documents.
richard
Hello, I have a policy which will mature this september 2015, but i am out of the country how can i process the claim?
Ricardo Cortez
Phone is ringing and no one answers. Try to email Mr. Togonon with this email ad: rdtlaw21@gmail.com. No less than 10 minutes you will get the response.
Maila P.Saab
Cannot get through any of the phone numbers then email no reply.
Are they still in the same office in Banawe?
Please help my sister in law’s investment is half a million. She just found out today about this.
Thanks and God bless!
nerie perez
i think its too late na ngayon ko lang nalaman na sarao na danvil,kahapon lang kse ko pumunta ng smnorth para lang sana pa update ng ma claim ko na 250k sa feb 2016,tapos wala na paa sila dun,may balita ba kung may nkapag claim na?
Teresa Martinez
I read in an article http://www.businessmirror.com.ph/danvil-plans-holders-allowed-to-file-claims-beyond-deadline/ that the deadline only applies to plan holders who have claims against Danvil Plans but are not included in the master list of plan holders, so you can still try. I have no knowledge yet about any successful claim as of this date. I hope we can hear from someone who has had one.
bench mark
Updated august 5,2015 .. according dun sa staff na nag assist this year daw magrerelease ng checke ung danvil… no exact date nd month… ttwagan daw nila isa isa ung mga policy holder based dun sa records nila… paano kng nagplit n ung iba ng number at home address…
miriam reyes
helo po good evening po..isa po ako sa mga planholder 2003 pa po ako member at tapos na po ako sa 7 years na hulugan. nsa ibang bansa po kasi ako at hnd ko naaasikaso ang tungkol sa danvil ang huling balita ko po sa kapatid ko eh sarado na po at palipat lipat ng lugar.Papano po ito ngayon kelangan ko na po un pera para sa pang college ng anak ko pwde ko pa po bang mahabol ang pera ko na naihulog sa danvil formerly family first?
Teresa Martinez
Puwede nyo po subukang tawagan ang mga numbers na nakalista sa itaas. Sila lang po talaga ang makasasagot ng tanong ninyo. Marami ngang planholders ang nasa katulad ninyong kalagayan ngayon, kasama na ako.
jean
i just happened to browse also about danvil coz my husband’s plan will mature on aug 2016 and we have not receive any notice regarding this matter. what did you do? how can we start claiming ours? this is unexpected.
Teresa Martinez
I processed my claim exactly as I described above but I have yet to hear from them. I am giving it a little more time as the deadline for filing claims was only last July 30. I did not receive any notice as well and just read about it online. You can try to check if they are still entertaining claims at the mentioned address or through the given phone numbers.
AILLEEN T. VALENCIA
Hi Ms. Teresa we have same experience with danvil, i filed my claim last April 15, 2015 but up to now no positive feedback from them. Yun at yun lang ang sinasabi, INTACT ANG PERA SA INSURANCE COMMISSION still on going liquidation daw.may hinihinging complete masterlist ang Insurance Commission.Sana ang liquidator na si Atty. Togonon mapatawag ng isang malawakang meeting sa lahat ng policy holders thru difference mediums-tv, radio, newspaper, sabi lng ng staff, sa internet daw meron, pano yung di gumagamit ng internet!and besides its been a long time na pag aayos hanggang ngayon wala pa ang release ng claims!Nagrequest nga ako dun sa isang staff na iset ako ng appoinment kay Atty. Togonon para magpaliwanag sa situation. Para makahingi na ng tulong ang lahat ng claimants sa Ombudsman.
Ann Estrada
Sana po mag set tayong mga Planholders ng araw at oras to meet Atty Togonon personally, puro email lang kasi and nangyayari, di natin alam ang totoong status ng mga claims natin 🙁
pierre prado
it is only now that we have known these fact and, to think, that we are confidently waiting this coming september for policy claim until we found out about this. what can we do? we cannot contact the hotline above?
Teresa Martinez
Have you tried all these numbers? These were the only numbers provided. Maybe you can try going to the address mentioned above to inquire.
rheggie
Hi Ms. Teresa….
May I know where and how we can possibly check the official list of claimants?
Teresa Martinez
I’m sorry but I really wouldn’t know who or what agency is holding this list at this time. My best guess is that it should be the office of the liquidator.
rheggie
thank you Ms. Teresa